AgentForce

AI Voice Agent Test Mode

Environment variables not properly configured

Test Scenarios

Configure different scenarios to test your AI voice agent

New Customer • simple • 2-3 minutes

The customer is asking about product features and pricing options.

Existing Customer • medium • 3-5 minutes

The customer is experiencing issues with their account login and needs assistance.

Existing Customer • complex • 5-7 minutes

The customer is disputing a charge on their recent invoice and requesting clarification.

Advanced Configuration

Configure additional data sources for testing

Use Custom Data

Enable to use custom data sources

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Select a scenario from the left panel or create a new one

Select or create a test scenario to begin

Test Interface

Select a scenario to test your AI voice agent

Ready to start a call

Our AI agent is ready to assist you

Microphone access needed

By starting a test call, you agree to allow microphone access

Test Results

View and analyze test call results

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